Frequently Asked Questions
How are your robots different from the ones we use for contests – LEGO and VEX?
Our robots are great companions to the robots a school may already have in their robot clubs or other programs. The Exploring Robotics programs are designed to help develop interest, and bring in students who might not typically be drawn to robotics. They are a great augmentation to the FIRST programs because they add in background information and a new type of robot that students aren't used to. Students who go through our programs know more about robots and feel more comfortable at the FIRST events because of it. They can tell you how LEDs and motors work, create code for robots, diagnose electronics and programming issues, etc.
Many schools are looking for ways to teach STEM topics such as physics or physical sciences, math, programming, and other technology subjects. Our robots are great for that, and they get students to sign up for those classes. We choose robots that have educational value and have been proven to stand up to the abuse of classrooms, then we add self-study curriculum that allows a science, math, or technology teacher to teach the class. Schools use our curriculum with robots to create classes to introduce ALL students to programming, engineering, electronics, mechatronics, and technology topics. These classes then increase interest in other STEM related classes.
Do your programs attract girls to STEM?
All of our products are great for getting more girls interested in coding and STEM. They have fun and the success they achieve gives them the confidence that they can learn programming and tackle science and math. We include music, dance, drawing, and other activities to gain their initial interest, but then they discover that coding a robot can be fun. In our in-class and district-wide competitions it is often the girls who excel and win.
Colleges and businesses need more diversity in their engineering programs, and our products can help your school to encourage girls to start down the STEM path.
Can I use a Purchase Order?
How long does it take to process and ship my order?
If you place an order online before 3 PM Pacific, we typically process it the same day. If you send in a Purchase Order we process it within 2 days. We always send a confirmation that we received a PO, so if you didn't get a confirmation, please send it again and contact us. For school purchases, allow two to three weeks for delivery. We ship via UPS and Priority Mail. We are located in Oregon, most UPS ground shipments take 3 to 6 business days in the US. Priority Mail takes 2 to 4 business days in the US.
Can I use a credit card to purchase online?
Yes, choose Paypal for payment and then you will be given the option of using a credit card for payment. We use Paypal’s secure credit card processing form.
Do I have to create an account to place an order?
No, but if you do you will be able to track your order and shipment. We don’t sell or give away your information to anyone. We also don’t send lots of emails. You will only receive emails about special offers if you sign up for our newsletter.
Are there any discounts available?
If you saw us at an educational conference, there is a discount handed out for a classroom pack on most of our robots. Call us and ask about the discount. We also offer discounts for multiple school orders. We also can customize a quote for you to fit within your budget.
Did I win the robot contest?
If you saw us at an educational conference and entered our contest for a free robot, we notified the winners via email and we called them. But you are still in luck. We offer evaluation units for most of our robots and curriculum to teachers at a discount. Please contact us and specify the robot and grade level you are interested in.